SM Hotels and Conventions Corp. (SMHCC) collaborated with TÜV Rheinland (Technischer Überwachungsverein or Technical Inspection Association), one of the world’s leading testing service providers in the review of SMHCC’s Food and Safety Hygiene (FSH) guidelines, upholding the company’s commitment in providing exceptional dining experiences with the highest standards of safety and quality.

TÜV Rheinland tests technical systems, products and services, as well as supports projects and tests processes of companies and organizations worldwide. Being under TÜV Rheinland’s scrutiny as a renowned organization founded over 150 years ago, SMHCC takes pride in saying that its program has been assessed through an impartial procedure, which boosts consumer confidence and brand preference.

SMHCC’s FSH Policies are rooted in local regulations and international food safety standards to uphold stringent protocols across the food chain and prevent foodborne illnesses. The company places a strong emphasis on training and education, providing comprehensive food safety training for all staff involved in food handling and offering regular refresher courses to stay updated on the latest developments in food safety.

The SMHCC FSH Program undergoes an annual management review to ensure that it remains relevant to the properties’ operations and compliant with any legislative changes. This proactive approach helps establish effective control measures and integrate food safety into business plans and operational procedures.

The audit conducted by TUV Rheinland covers the FSH policies of various SMHCC properties, including Taal Vista Hotel, Pico Sands Hotel, Lanson Place Mall of Asia, Park Inn by Radisson hotels (North EDSA, Clark, Iloilo, Bacolod, Davao), and SMX Convention Centers. By implementing these policies, SMHCC reaffirms its commitment to upholding the highest standards of food and safety hygiene to ensure a safe and comfortable experience for guests.