New World Makati Hotel is pleased to announce the appointment of its new resident manager, Miguel Melo.
Melo joined the hotel in July 2016 as the Director of Food and Beverage and was named Executive Assistant Manager for F&B later in 2018. In his 21 years of experience, he has handled several hotels in Asia and Europe, and restaurants in Singapore and Hong Kong.
He has been part of the Rosewood Hotel and Resorts group for more than four years.
A family man, he decided to relocate to the Philippines together with his wife, Elaine, and two children. He said this was the longest he has stayed in one country.
“I move a lot, but this was the only time my daughter got to celebrate her birthday twice in one country,” he said. “I love it here.”
Now taking over a bigger “family,” he said he is looking forward to taking care of the hotel like his own child.
“New World Makati Hotel is family. I can say I am very excited to enter this new chapter in my career and to continue to grow and develop with the group in the coming years,” he said.
As the resident manager, Melo will be responsible for the day-to-day operation of the hotel towards ensuring compliance to company quality, service, product, and fire life safety standards, driving revenue opportunities and maximizing customer satisfaction levels.